If you’re considering a career in IT, earning a certification is one of the smartest ways to demonstrate your skills to potential employers. But if you’re new to tech, navigating the sea of available certifications can be confusing, especially given all the specialist jargon.
In this article, we make it as easy to navigate IT certification. We cover:
- Top information technology certifications to consider for landing a job in IT
- Where to get them for free
- How to develop the skills needed to pass certification exams (crucial for success in an IT role)
- Other qualifications and experience necessary to start your IT career
As part of this practical guidance, we’ll introduce our nonprofit, Climb Hire, where we’re dedicated to helping individuals from underserved communities launch careers in tech.
Our IT Support program not only offers thorough preparation for CompTIA A+, an industry-leading certification—we also provide personalized job placement support. This dual focus is why 80% of our alumni find jobs within six months of completing the program.
Best of all, the entire program, including certification costs, is completely free—no strings attached.
Before we jump into all that, let’s consider the top IT certifications for newcomers in tech.
Top Information Technology Certifications to Land a Tech Role
When you’re just starting in IT, getting a certification that proves you have the right skills is your best bet. It not only demonstrates your knowledge but also makes you a more attractive candidate in a fast-growing job market.
Here are five key certifications to consider, each providing a solid gateway to entry-level IT jobs.
1. CompTIA A+: The Key IT Certification for Entry-Level Professionals
CompTIA A+ certification is the industry standard for entry-level IT professionals. It’s vendor-neutral and covers key IT fundamentals, making it the ideal certification to start your IT career.
To earn CompTIA A+, you’ll need to pass two exams:
The exams typically cost over $500 and cover foundational knowledge in hardware, software, troubleshooting, networking, and cybersecurity.
This certification equips you with the skills to handle technical challenges, such as setting up computers, diagnosing system issues, and managing networks. It opens the door to various IT support roles, including:
- IT support specialist
- Help desk technician
- Desktop support technician
- Field service technician
- Network support technician
These positions often serve as entry points for many IT professionals, providing hands-on experience while allowing you to continue building your skill set.
Because the exams cover complex technical concepts, CompTIA A+ certification isn’t something you can cram for overnight and expect to pass. It requires focused study and hands-on practice of key concepts.
CompTIA A+ serves as the foundational certification to kickstart your career. From there, you can pursue additional certifications to advance, such as CompTIA Network+ and CompTIA Security+.
Where to Get CompTIA A+ Certification for Free
Most CompTIA A+ training courses charge for both the course and the certification exam. However, Climb Hire’s IT Support program, which is free for all students through 2025, is an exception. As a Climber, you’ll receive comprehensive training to prepare for the CompTIA A+ exams, and Climb Hire covers the $500 exam fees.
Our program also includes extensive career support, including a dedicated advisor who helps you find a job and a large professional network of industry connections that will speed up your job search and boost your chances of landing your dream role.
As a result, 80% of Climb Hire alumni find jobs within six months of graduation.
We’ll share more details about Climb Hire’s IT Support program in a bit, but you can skip ahead right now if you’re eager to learn more.
Further reading: How to Get the CompTIA A+ Certification for Free
2. Microsoft Certified: Azure Fundamentals
Microsoft Certified: Azure Fundamentals certification prepares you to work specifically with Microsoft Azure. Azure is Microsoft’s cloud computing platform that provides a wide range of services such as virtual machines, databases, storage, networking, and application management.
As a vendor-specific certification, Azure Fundamentals focuses on cloud computing concepts, core Azure services, cloud security, privacy, compliance, and Azure pricing models.
Since it’s vendor-specific, this certification may not be as widely relevant across the IT industry as vendor-neutral certifications. It can limit job opportunities to roles that require Azure expertise, narrowing your career path within the Microsoft ecosystem.
Still, this certification is great for beginners who find it appealing to work within cloud services in the Microsoft ecosystem. It prepares you for several entry-level positions, such as:
- Cloud support associate
- Cloud manager
- Azure junior administrator
- Azure sales associate
To earn the Azure Fundamentals certification, you’ll need to pass a single exam: AZ-900.
Microsoft offers free self-study resources through its Microsoft Learn platform to prepare for the exam, which includes interactive modules and guided learning paths tailored to the AZ-900 exam. Microsoft also provides free trial access to Azure services, allowing you to get a bit of hands-on experience before taking the exam.
Where to Get Microsoft Certified: Azure Fundamentals Certification for Free
The Microsoft Certified: Azure Fundamentals certification typically costs around $100, in addition to the cost of a training program, if you choose to go that route.
However, some nonprofit and government programs offer free IT training options. One example is Per Scholas, which provides a remote course that covers the certification exam fee. Keep in mind that qualifying for this program requires a significant time commitment.
3. Cisco Certified Technician
The Cisco Certified Technician (CCT) certification will help you build foundational networking skills and work with Cisco equipment. Again, it’s a vendor-specific certification, but it’s still useful as Cisco is one of the leading manufacturers of networking hardware and software worldwide. This means that many organizations rely on Cisco products for their networking infrastructure.
CCT certification focuses on basic networking concepts, troubleshooting, and repairing Cisco hardware. It’s a solid certification option for entry-level IT professionals looking to specialize in networking.
To earn the CCT certification, you’ll need to pass three exams:
- The Cisco CCT Routing and Switching exam (RSTECH 100-490).This exam covers key topics like Cisco networking devices, basic network operations, and troubleshooting techniques for Cisco routers and switches.
- The Cisco CCT Data Center Exam (DCTECH 100-485). This exam focuses on data center infrastructure, including Cisco data center equipment and its configurations. It emphasizes skills for troubleshooting and maintaining data center components.
- The Cisco CCT Collaboration Exam (COLTECH 100-470). This exam covers Cisco collaboration technologies, including voice and video systems. It equips you with the knowledge to troubleshoot and support collaboration solutions within Cisco environments.
The certification positions you for several roles in IT, particularly in networking-focused environments:
- Network technician
- Field service technician
- Cisco support technician
- IT network support technician
Where to Get CCT Certification for Free
Each CCT certification exam costs $125, bringing the total to $375 for all three exams, plus the cost of training.
While there are no widely available programs that offer CCT certification for free, Cisco provides free study resources through its Cisco Networking Academy, offering certain online courses and guided modules to help you prepare.
Many employers recognize the value of this certification and may cover the associated costs. Companies that rely on Cisco equipment often invest in their employees’ professional development to ensure they have the necessary skills to maintain and troubleshoot network infrastructure. It’s worth asking your employer about covering the certification fees.
4. Google IT Support Professional Certificate
The Google IT Support Professional Certificate is another entry-level certification program designed to prepare you for an IT support role. Unlike traditional vendor-specific certifications, this program is created by Google but covers a fairly broad range of IT support skills applicable across various environments.
The certification consists of five courses:
- Technical Support Fundamentals
- The Bits and Bytes of Computer Networking
- Operating Systems and You: Becoming a Power User
- System Administration and IT Infrastructure Services
- IT Security: Defense Against the Digital Dark Arts
The program is made for beginners, covering a range of foundational IT concepts, from computer hardware and software to network security and system administration.
Upon completion, you’ll be prepared for several entry-level IT positions, including:
- IT support specialist
- IT service desk technician
- IT operations associate
- Network operations technician
The courses are fully online and self-paced. Google estimates that most learners can complete the program in about six months with 5–10 hours of study per week. To earn the certificate, you must complete all five courses and pass their respective assessments. The courses are available exclusively on Coursera, which costs $49 per month (with a 7-day free trial).
While the Google IT Support Professional Certificate is a strong foundation certification in IT support, there are a few potential drawbacks compared to the CompTIA A+ certification:
- Industry recognition: CompTIA A+ is more widely recognized and has a longer track record. Some employers may prefer or specifically require CompTIA A+ certification.
- Vendor neutrality: The Google certification covers skills for various environments, but CompTIA A+ is fully vendor-neutral, which may be preferable for some employers.
- Comprehensiveness: CompTIA A+ covers a broader range of fundamental IT skills, which can be crucial for certain IT support roles.
Despite these potential drawbacks, the Google IT Support Professional Certificate remains a valuable credential.
Where to Get the Google IT Support Professional Certificate for Free
To earn the Google IT Support Professional Certificate, you typically need to pay the $49 monthly fee on Coursera for several months to complete the five courses and take the exams. However, some nonprofit organizations offer free training programs that cover certification costs.
For example, Per Scholas provides training that allows you to earn the Google IT Support Professional Certificate at no charge. That said, the program requires a considerable time commitment, and since it’s offered in person, you’ll need to be within commuting distance of one of their locations.
5. AWS Certified Cloud Practitioner
The AWS Certified Cloud Practitioner certification is an entry-level certification offered by Amazon Web Services (AWS), a leading cloud platform. This certification is designed to educate you in the AWS Cloud fundamentals, making it a good starting point for those specifically interested in cloud computing careers.
The certification exam covers four main areas: cloud concepts, security and compliance, AWS services, and billing and pricing. This knowledge prepares you for various entry-level cloud roles, such as:
- Cloud support associate
- Cloud operations associate
- AWS sales representative
- Junior cloud administrator
To earn this certification, you’ll have to pass a single exam, CLF-C01. AWS offers some free resources, including self-guided digital training courses and practice tests. They also offer more comprehensive paid subscription options with hands-on labs and expert instruction.
Where to Get the AWS Certified Cloud Practitioner Certification for Free
The AWS Certified Cloud Practitioner certification usually costs $100. However, certain nonprofit organizations provide no-cost training programs that include the certification fee.
NPower is one such program that includes the exam fee with enrollment. However, to be considered, they generally expect candidates to have prior IT certifications and live within commuting distance of one of their campuses.
Are IT Certifications Worth It?
For those starting a career in tech, IT certifications offer a valuable gateway into the industry:
- Credibility: Globally recognized IT certifications demonstrate your readiness for entry-level roles and help you stand out in a competitive job market.
- Clear learning path: Certifications focus on specific skills and technologies, providing a step-by-step guide for beginners to build a solid understanding of IT fundamentals.
- Commitment: Earning a certification shows hiring managers that you have dedication and discipline to study and pass a recognized exam.
In other words, IT certifications are worth it if you’re starting out in the industry. However, certification alone typically isn’t enough to land a job.
What You’ll Need Beyond Certification to Help You in Your IT Job Hunt
While earning IT certifications can open doors, they are just one piece of the puzzle. To enhance your chances of securing a job in the IT field, consider focusing on these critical areas alongside your technical certification:
- Soft skills: While technical skills are important, soft skills like communication, teamwork, and problem-solving are just as vital. Employers often look for candidates who can collaborate well and clearly express their ideas.
- Hands-on experience: Practical experience is invaluable in the IT world. Engaging in real-world projects or simulations allows you to apply what you’ve learned, solidifying your understanding of technical concepts. This experience is something that employers will be keen to see you have.
- Professional networking: Building a network within the industry can have a big impact on your job search. By connecting with industry professionals, you gain valuable insights and even potential job opportunities.
- Job search support: Effective job search strategies and support can make all the difference in your career journey. Things like assistance with your resume and interview coaching will make it easier to navigate the job market and land a great IT role.
Thankfully, some IT training programs cover more than just technical skills. They help with the whole package—offering practical experience, networking opportunities, and job search support. Some, like Climb Hire’s free IT Support program, even provide all of this at no cost.
Get Certified & Job-Ready with Climb Hire’s Free IT Support Program
Climb Hire is a nonprofit organization dedicated to supporting low-income working adults so they can launch successful careers in tech. Our free IT Support program is specifically designed to prepare you for CompTIA A+ certification.
The program not only covers the training needed to pass the exams but also provides essential job placement support. With over 80% of our graduates securing jobs within six months of completing the program, Climb Hire serves as a proven pathway to starting your IT career.
Here are some of the highlights of our IT support program:
- It’s completely free throughout 2025. We also cover the $500 cost of the CompTIA A+ exams.
- The program covers all key topics needed for CompTIA A+ certification, offering live classes led by industry experts who will ensure all your questions and doubts about the material are answered. You can check out our syllabus here.
- You’ll get practical experience through interactive hands-on work, building the real-world IT skills you’ll need both for the exams and on the job.
- The program takes just six months to complete and is fully remote, giving you the flexibility to balance your studies with work or personal commitments and start your IT career in no time.
- The curriculum includes training in soft skills, such as professional communication, resume and cover letter building, and interview preparation. Soft skills are invaluable as you navigate your job search, making you even more likely to stand out to recruiters.
- You’ll study alongside a like-minded community of peers who provide motivation and camaraderie throughout the program and beyond. 77% of alumni say that the Climb Hire community is among the most valuable aspects of the program.
- Each student is assigned a Career Development Advisor, who offers dedicated support while you’re looking for a job. This means help with resumes, interviews, job applications, and more.
- You’ll be connected to our expansive professional network, which can significantly speed up the process of finding a job through referrals and inside information about job opportunities.
Thanks to these features, 80% of alumni land jobs within six months of graduating, with an average salary over $50k. If you’re serious about not just earning IT certification but landing a job, Climb Hire is a great way to go.
Don’t just take our word for it—Climb Hire alumni frequently share how much our programs have transformed their lives.
For example, Virginia Lara, raised in a low-income household and working as an optician in the service industry, frequently interacted with clients in the tech field.
Earn IT Certification and Launch Your Career with Climb Hire
If you’re looking to earn the industry-standard IT certification and start a career in IT, Climb Hire’s IT Support program offers a comprehensive solution. Our six-month program not only prepares you for the CompTIA A+ certification exams but also equips you with practical skills and experience needed for entry-level IT roles.
What sets Climb Hire’s certification program apart?
- Zero-cost certification: Through 2025, we’re offering our program at no charge, including covering your CompTIA A+ exam fees (which normally cost over $500).
- Supportive learning community: Connect with peers and instructors who’ll cheer you on and keep you motivated throughout your certification journey.
- Job search assistance: You’ll have dedicated support from a Career Development Advisor guiding you through the process of finding and landing an IT role.
The results speak for themselves: 80% of Climb Hire alumni secure jobs within six months of program completion, often with starting salaries of $50k or more.
Interested in taking the first step toward a rewarding career in tech? Apply to Climb Hire’s IT Support program.
FAQ
Do I need to have prior tech knowledge to earn entry-level IT certifications?
No, prior tech knowledge is not usually necessary to earn entry-level IT certifications. These certifications are designed to introduce beginners to foundational IT concepts and skills.
How much time should I expect to dedicate to studying for a certification?
Study time varies by certification and individual learning pace. Entry-level certifications typically require several months of preparation. Programs like Climb Hire’s IT Support training offer structured study plans, hands-on experience, and mentorship to help you understand the material thoroughly.
What if I fail a certification exam?
If you fail a certification exam, you’ll usually need to wait a specified period before retaking it and typically have to pay the exam fee again.
At Climb Hire, we cover the cost of two exams. If you fail one, you can use your second free exam to retake it. Any additional exams beyond that will be at your own expense.
What are some of the more advanced IT certifications to continue moving forward in my career?
With a couple of years of experience working your way up from entry-level IT positions, you may want to consider earning more specialized IT certifications to advance your career.
Here are some of the most popular certifications in different areas of specialization:
Cybersecurity Certifications
- CompTIA Security+
- CISSP (Certified Information Systems Security Professional)
- CISM (Certified Information Security Manager)
- CEH (Certified Ethical Hacker)
- CompTIA Advanced Security Practitioner (CASP)
Networking Certifications
- CompTIA Network+
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Network Professional (CCNP)
- CCIE (Cisco Certified Internetwork Expert)
Cloud Computing Certifications
- CompTIA Cloud+
- Google Cloud Certifications
- AWS Certified Solutions Architect
- Microsoft Certified: Azure Solutions Architect Expert
IT Service Management Certifications
- ITIL (Information Technology Infrastructure Library)
Auditing and Compliance Certifications
- CISA (Certified Information Systems Auditor)